WebSphere Collaborative Commerce

See how JK Enterprises uses the integration of IBM Lotus Instant Messaging with IBM WebSphere Commerce to improve customer satisfaction and increase sales.

See how JK Enterprises uses the integration of Lotus Instant Messaging with WebSphere Commerce to improve customer satisfaction and increase sales.

Play (3 min 21 sec)

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How-to

This how-to shows how Lotus Instant Messaging and WebSphere Commerce work together, providing an enhanced customer care solution.

Play (2 min 51 sec)

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Additional resources
	View script (33.09KB)


Other download formats [Help]
	Adobe® Flash® file (2.28MB)